ORDERING

You can place orders via Internet. Please always quote your full name and address as well as the
delivery address if it is different from your home address, and your telephone number in case of any question. If you have any further question, please do not hesitate to contact us.

DELIVERY

The delivery will be effected by UPS or another reliable carrier appointed by us.

Deliveries abroad: We have standard freight charges for most of the European countries. For deliveries to all other countries, we will charge you with the accruing freight costs. Should you need further information on this point, please contact us in order to find out the exact
amount of freight costs.

PAYMENT

For payment of your online order, you can choose from a payment by credit card (VISA or Mastercard) and by PayPal In case of payment with credit card, we ask you to state the complete
number of the card (16 numbers), the expiry date, the owner of the card and the card verification number, which is on the backside of your card in the signature field, the last three digits. We will charge the invoice amount before despatching the goods.

DAMAGED GOODS

Please ensure that the receiver of the consignment inspects the outer packaging and the contents of all parcels before signing
the carrier’s delivery note. If any part of your order is defective or missing, please reflect this on the carrier’s note e.g.
“damaged in transit” or “1 parcel only received” etc. and refuse delivery of the damaged parcel only and contact us immediately. A signature of “received in good condition” will void any subsequent claim for damage in transit.

Return Policy
RETURN OF GOODS
Items that on reflection you feel are not right for you: You can return any item within 2 weeks after receipt and we will refund the selling price of the item on condition that the item is returned to us as originally packed, unused and undamaged. The customer will bear the freight costs of the return of articles. Items that show possible defects in materials and/or production processes: Should the item show possible defects in materials or production processes, we ask you to notify us about this immediately, whereas probable transport damages should be notified immediately to the driver. Please return these faulty goods back to the address displayed on the package slip. Also a brief note describing the problem for us to the E-Mail Address “hello@shop.bluefutureproject.com”. Please understand we will not accept receipt of goods that are not prepaid carriage. In case of a warranty repair or exchange, BlueFuture Project will bear the costs of the new delivery.

CHANGES

We reserve the right to make technical alterations for improvement of products and quality without prior notice. There could be minimal differences in colour due to the graphic representation on the screen and our catalogue or changes in production materials.